Volchron Privacy Policy
Last updated: April 18, 2026
This Privacy Policy applies to the website, mobile applications, games, desktop software, and related digital services offered by Volchron unless a product-specific privacy notice states otherwise. It is intended to explain what categories of personal data may be processed, the legal grounds relied upon, how data may be shared, and how data subject rights may be exercised.
Controller: Volchron — support@volchron.com
1. Categories of Data Processed
Depending on the nature of the product and your manner of use, we may process categories of data including device type, operating system, app version, approximate region data, language preferences, technical error records, crash logs, security events, limited usage signals, subscription or purchase status, and information you provide when contacting us directly.
Volchron does not collect identity data beyond what is reasonably necessary for the relevant service. Data minimization, restricted access, and purpose limitation are applied as baseline principles.
2. Purposes of Processing
- To establish, operate, maintain, and technically secure our services
- To perform authentication, session management, abuse detection, and security incident review
- To monitor performance, diagnose faults, analyse crashes, and improve product quality
- To manage purchases, subscriptions, licensing, and platform integrations
- To comply with statutory obligations and respond to lawful authority requests
- To handle support, feedback, and communication requests
3. Legal Grounds
Where applicable, personal data may be processed on the basis of contract formation or performance, legitimate interests, legal obligations, and consent where required. In Turkey, processing is assessed under Law No. 6698 on the Protection of Personal Data, and in other jurisdictions under the applicable data protection framework.
4. Third-Party Infrastructure and Service Providers
To provide the Service, we may use third-party providers such as application stores, subscription systems, crash reporting tools, measurement services, payment infrastructure, security services, or advertising networks. Those providers may process limited data strictly within the scope of the services they supply and remain subject to their own legal obligations and privacy terms.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to maintain session continuity, remember preferences, preserve security, and perform limited traffic analysis. You may restrict these technologies through your browser settings, although certain features may not function as intended as a result.
6. Data Transfers and Sharing
Volchron does not sell, rent, or trade personal data as a commercial data asset. Data may be shared only with service providers acting on our behalf, relevant platform partners, payment or subscription providers, and competent public authorities where legally required.
In the event of a merger, acquisition, restructuring, or asset transfer, relevant data may be transferred to a successor entity to the extent permitted by applicable law.
7. International Transfers
Some of our service providers may be located in jurisdictions different from your own. In such cases, transfers are carried out within the limits permitted by applicable law and subject to reasonable technical and organisational safeguards.
8. Retention Periods
Personal data is retained for the period required by the relevant processing purpose, taking into account security needs, technical support requirements, accounting obligations, and legal retention duties. When retention is no longer necessary, data is deleted, anonymised, or irreversibly de-linked where appropriate.
9. Data Security
Volchron applies reasonable technical and organisational safeguards intended to reduce the risks of unauthorised access, data loss, unlawful processing, disclosure, alteration, or misuse. These safeguards may include restricted access, session isolation, logging review, secure default configurations, and system-level protection controls.
No digital infrastructure can guarantee absolute security. Security is treated as a design requirement across our products, but that does not constitute a zero-risk commitment.
10. Data Subject Rights
Depending on your jurisdiction, you may have the right to request information about your personal data, seek access, correction, deletion, restriction, objection, or portability. You may submit such requests to support@volchron.com. We may request identity verification where legally appropriate.
11. Children's Privacy
Unless expressly stated for a specific product, our services are not directed to children below the age defined by applicable law. If you believe that a child's data has been processed improperly, contact us and we will review the matter within a reasonable period.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Unless stated otherwise, the updated text becomes effective when published on this page. Material changes may also be communicated separately where appropriate.